FAQ
FAQ
Q1: Where do your products come from?
All of our products are carefully sourced from trusted designers and suppliers around the world.
We curate stylish, comfortable, and functional pet clothing and accessories that meet our global quality standards.
Each piece is handpicked by our buyer team to ensure both fashion and practicality.
Q2: How do you ensure product quality?
We take quality seriously.
Our professional in-house quality inspection team checks every item — from stitching and material comfort to size accuracy and overall safety.
Only products that pass our strict quality control process are approved for sale.
Q3: How long does shipping take?.
Processing time: 2–3 business days
Delivery (North America): 5–12 business days
Once shipped, you’ll receive a tracking link to follow your package in real time.
Q4: Can I return or exchange an item?
For hygiene and safety reasons , we do not accept returns or exchanges on pet apparel and accessories.
These are close-fitting products, and we want to ensure every piece that goes out is 100% fresh, clean, and safe for your pet.
Please double-check the size chart before ordering — and if you’re unsure, our team is happy to help you find the perfect fit.
Q5: Are your products safe and comfortable for pets?
Absolutely!
We select pet-safe, soft, and breathable fabrics to ensure maximum comfort for your furry friend.
Our goal is to make clothing that not only looks great but also feels great — with no irritation or restriction.
Q6: Do you offer clothing for both dogs and cats?
Yes!
TAHU PET offers a wide range of pet fashion for both dogs and cats, including seasonal wear, accessories, and statement pieces.
You’ll find curated outfits that fit every size, breed, and personality.
Q7: What makes TAHU PET different from other pet clothing stores?
TAHU PET isn’t just a store — it’s a pet fashion buyer collection.
We don’t mass-produce; we curate.
Each piece in our collection is selected for its design, quality, and comfort, offering a unique experience for pet parents who value both style and substance.
Q8: How do I choose the right size for my pet?
Each product page includes a detailed size chart with measuring tips to help you find the perfect fit.
If you’re unsure, our customer service team is happy to assist with personalized sizing advice.